Privacy Statement – Effective as of May 2018.
In this Privacy Statement (“Statement”), we, Exeter Analytical UK Limited. (“Exeter Analytical”, “Warwick Analytical Service limited”, “exeteranalytical.co.uk”, “warwickanalytical.co.uk”, “we”, or “us”), provide information about how we receive, collect, use and transfer information about you–a visitor to our websites, or participant in communications with our personnel or representatives–and the company or other legal entity that you represent (collectively, “you” or “your”), through exeteranalytical.co.uk, and other websites that we operate and that include a direct link to this Statement, or through our employees or third parties we engage to act on our behalf.
Carefully review this Statement, as your use of the Sites is subject to this Statement.

Scope
This Statement covers only information collected through the Sites or by our employees or representatives in person, over the telephone, or in emails or other written communications. This Statement does not cover any other data collection or processing, including, without limitation, collection conducted offline, through other of our products or services that do not display a direct link to this Statement, or by other companies at any third-party sites we may link to.

Information You Actively Submit
If you send us data via the Sites, we collect information about you and the company or other entity you represent (e.g., your name, organization, address, email address, phone number, fax number). You may also provide such data to our employees or representatives in person, over the telephone, or in emails or other written communications. In such instances, you will know what data is collected, because you will actively submit it.

Information Passively Submitted
We collect information during your use and navigation of the Sites, such as the URL of the site you came from, the browser software you use, your Internet Protocol (IP) address, IP ports, date/time of access, data transferred, pages visited, amount of time you spend on the Sites, information about transactions conducted on the Sites, and other “clickstream” data. This data is generated and collected automatically, as part of the standard operation of the Sites. We also use “cookies” to enhance and customize your experience of the Sites. A cookie is a small text file that may be stored on your computer or device used to access the Sites. You may set your browser software to reject cookies but doing so may prevent us from offering conveniences or features on the Sites. (To reject cookies, refer to information about your specific browser software).

Use of Information
We use information that you actively submit via the Sites to provide requested services and information, and otherwise to respond appropriately to requests. We use information passively submitted to personalize features and your experience of the Sites, and otherwise to generally improve the content, design, and navigation of the Sites. To the extent permitted by applicable law, we may combine the various types of data we collect. We may conduct marketing analysis and similar research to assist us in making business decisions. Such analysis and research activities may be conducted through third party services, using anonymous data and aggregate statistics generated by our collection of information.

Marketing Information
From time to time and in compliance with applicable law requirements (e.g. based upon your prior consent if required under the law applicable to you), we may use contact information that you have provided to send you information regarding products and services, as well as other information that we think may be useful to you. If you do not wish to receive marketing information from us, you may opt out by declining marketing information when registering or at other information collection points on the Sites or by following opt out instructions included in such communications.

Sharing and Transfers of Information
We will not disclose your personal information to third parties, except (a) with your consent; (b) to our service providers to fulfil analysis requirements, or otherwise to fulfil a contractual obligation to you; (c) to service providers who act on our behalf and under our instructions to perform certain functions (e.g., IT companies, legal, financial and other advisors); (d) as required by applicable law, including, without limitation, in response to any government or regulatory agency request, to cooperate with law enforcement investigations, or upon receipt of any court order; or (e) to courts and public authorities protect you, us, or third parties from harm, including fraud or instances where somebody’s physical safety is at risk. Service providers acting on our behalf shall be obliged to comply with this Statement and adhere to confidentiality requirements and will only receive access to your personal information as necessary to perform their functions. In the event of a merger, acquisition, or other reorganization or sale of our business or assets, we may share or transfer your information, where the recipient will be required to use the information in accordance with this Statement.

Server location
When you use the Sites, you are transferring information to a local in the United Kingdom.

Retention and Access
We keep data at least as long as required by applicable law, and we may keep data as long as permitted by applicable law. You may access, correct, and/or update your information by contacting us at info@exeteranalytical.co.uk; you may also request corrections, updates, or deletion of your information. We will make reasonable efforts to respond promptly to such requests in accordance with applicable laws.

Information Security
We take commercially reasonable technical, physical, and organizational steps to safeguard any information you provide to us, to protect it from unauthorized access, loss, misuse, or alteration. Although we take reasonable security precautions, no computer system or transmission of information can ever be completely secure or error-free, and you should not expect that your information will remain private under all circumstances. In addition, it is your responsibility to safeguard any individual information associated with your use of the Sites.

Changes to Our Privacy Statement
We reserve the right to change this Statement from time to time and in our sole discretion. We will alert you when changes have been made by indicating the date it was last updated as the date the Statement became effective. When you visit the Sites, you accept the version of this Statement in effect at that time. We recommend that you periodically revisit this Statement to learn of any changes.

Questions and Comments
If you have questions or comments about this Statement or about how any information you submit to us is used, please contact us at info@exeteranalytical.co.uk.